Services Provided by Benjamin House

Residential Services

Benjamin House provides residential support for adults with developmental disabilities in a small, home-like setting. Services are individualized according to each person’s needs, goals, abilities, and support plan.

Residential staff provide assistance and supervision as needed with activities of daily living, personal care, medication support, meal preparation, household skills, health and safety, transportation, community participation, relationships, recreation, and other areas that promote independence and quality of life.

Benjamin House can serve up to six individuals in its residential program. Individuals interested in future residential placement must first receive services through Benjamin House Community Services so that we can become familiar with their needs and determine whether our residential program may be an appropriate fit if an opening becomes available.

Community Services

Benjamin House Community Services provides individualized support to people with developmental disabilities in their homes and communities. Available services depend on the individual’s eligibility, needs, funding source, service plan, and current program authorization.

Community Living and Supports

Community Living and Supports helps individuals develop and maintain skills needed for greater independence at home and in the community. Support may include daily living skills, communication, socialization, shopping, meal preparation, personal care, household activities, community participation, and other individualized goals.

Respite

Respite provides temporary support for an individual while giving family members or other primary caregivers a break from their caregiving responsibilities. Services are based on the individual’s needs, approved service plan, and available funding.

Supported Employment

Supported Employment helps individuals explore employment opportunities and develop the skills needed to obtain and maintain a job. Support may include identifying employment interests, job development, resume and interview preparation, on-the-job training, job coaching, and assistance with maintaining successful employment.

Community Networking

Community Networking supports meaningful participation in the community and the development of natural relationships and supports. Activities may include volunteering, recreation, classes, community groups, development of self-advocacy skills, and participation in other community activities based on the individual’s interests and goals.

Process for Obtaining Services

For individuals who are not already connected to services, the process generally begins with Trillium Health Resources, the local managed care organization serving our area.

1. Call Trillium Health Resources Member and Recipient Services at 1-877-685-2415.
2. A Trillium representative will discuss the individual’s needs. They may transfer the call to another department or take your contact information so that the appropriate staff member can return your call.
3. Ask to apply for the Registry of Unmet Needs (RUN), which is the waiting list for the NC Innovations Waiver. The waiting list is lengthy, but waiver slots may occasionally become available for individuals with urgent or emergency needs.
4. Ask about services that may be available while the individual is waiting for an Innovations Waiver slot. These may include NC Medicaid 1915(i) services or certain state-funded services.
5. Trillium may request supporting documentation, such as psychological evaluations, medical records, diagnostic information, or information about the individual’s daily support needs. Medicaid eligibility may be required for certain services.
6. Once services have been approved and the individual has been assigned a Trillium Care Manager, contact Benjamin House Community Services for information about available services and the next steps in the referral process.

Jayne Hollowell
Director of Community Services
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 252-331-7731

Residential Openings

Residential openings at Benjamin House are limited and are not based on a standard waiting period. When an opening becomes available, individuals already receiving Benjamin House Community Services may be considered based on their needs, eligibility, funding, current capacity, and whether Benjamin House can safely and appropriately provide the level of support they require.

For information about Benjamin House Residential Services, please contact Benjamin House at 252-337-7171.